Start with your nearest store.
Need a repair, quote or advice about where to bring a device? Call, text or email our team, book ahead, or choose your nearest current open store below.
For a repair enquiry, include your device model, the issue and your preferred store.
Four locations. One repair network.
Any repair we advertise can start through a current open IPG store. Specialist jobs can be transferred internally when required.
Belmont
178 High St
Belmont VIC 3216
Ballarat
16 Sturt St
Ballarat Central VIC 3350
Lara
8 The Centreway
Lara VIC 3212
Drysdale
15 Hancock St
Drysdale VIC 3222
Get to the right place quickly.
You don't need to diagnose the device yourself before contacting us.
I want to book a repair
Choose a store and start your repair booking.
Book a Repair →02I want to check what you repair
Browse phones, tablets, laptops, consoles and specialist repairs.
View Repairs →03I have a pricing or parts question
See how assessments, quotes, screen tiers and warranty work.
Pricing & Parts →04I need an answer first
Turnaround, privacy, warranty, data and common repair questions.
Visit Help →Walk in, or book ahead.
Walk-ins are welcome at open stores. Booking ahead can make intake faster, but you don't need an appointment just to bring a device in.
If the fault is obvious, we may be able to quote it directly. Where disassembly or diagnosis is needed, we'll explain the applicable assessment before proceeding.
See how repairs work →Specialist repair?
You don't need to work out which store has the right technician. Bring an advertised repair to any current open IPG store and we'll manage the repair path internally.
Quote changes?
If diagnosis changes the required repair or cost, we'll contact you before carrying out additional chargeable work.