Screen replacement
Cracked glass, damaged displays, touch faults and display issues.
iPhone repairs
Your iPhone.
Back to its best.
From cracked screens and tired batteries to charging faults, cameras, back glass and board-level problems — start at any open IPG store.
12-month parts warrantyWalk-ins welcomeSpecialist repairs in-house
Common repairs
Whatever went wrong.
Some faults are obvious and can be quoted straight away. When diagnosis or disassembly is needed, we'll explain the assessment before work begins.
Battery replacement
Poor battery life, unexpected shutdowns and ageing batteries.
Charging faults
Charging ports, connection issues and charging-circuit faults.
Cameras & hardware
Camera faults and other device-specific hardware problems.
Back glass & damage
Rear-glass damage and other physical damage assessed case by case.
No power & board repair
Microsoldering and component-level diagnosis when the fault goes deeper.
Explore board-level repairs →Screen options
Choose the repair that suits you.
Screen options vary by iPhone model and current parts availability. We'll explain the available choices before you approve the repair.
Value LCD
A practical aftermarket 720p LCD option for supported models.
Premium LCD
A higher-resolution 1080p aftermarket LCD option where available.
Aftermarket OLED
A 1:1 soft OLED option for supported models where available.
OEM option
Apple refurbished or Apple service-pack display, depending on model and supply.
Warranty: our repair parts are covered by a 12-month parts warranty, subject to the warranty terms and exclusions. Your rights under Australian Consumer Law remain unaffected.
How it works
Clear before we repair.
We don't turn an assessment into an open-ended repair. If the job changes, we contact you before carrying out additional work.
Bring it in or book
Walk in to any open IPG store, or book ahead for faster intake.
Quote or assess
Obvious faults may be quoted directly. Diagnosis requiring disassembly has an $89 assessment fee, explained first.
Approve the repair
If you proceed after a paid standard assessment, the $89 assessment is credited toward the approved repair.
Repair & test
We complete the approved work, test the device appropriately and contact you when it's ready.
Repair network
Start local. We handle the rest.
You don't need to work out which technician handles a particular fault. Any advertised iPhone repair can start at an open IPG store; specialist work can be transferred internally when required.
Most common repairsOften completed within around an hour, subject to workload, parts and the device.
Quote changesWe contact you before carrying out additional work.
Your dataWe only access what is reasonably necessary to test or complete the agreed repair.
Five stores. One network.
Bring your iPhone to us.
Check each store’s current opening hours before visiting. Temporary closures and special hours are shown on our location pages.
iPhone repair FAQ
Before you hand it over.
A few of the questions customers commonly have before an iPhone repair.
Do I need to book?
No. Walk-ins are welcome at open stores. Booking can make intake faster.
Will you need my passcode?
Sometimes, when it is reasonably necessary for comprehensive testing. We don't routinely browse personal content.
Should I back up first?
Yes, where possible. We take reasonable care of your data, but customers remain responsible for maintaining a backup.
What if you find another fault?
We contact you before carrying out work beyond what you have approved.