Established 2011 • Device repairs across five Victorian stores0403 976 742
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MacBook & computer repairs

Your computer.
Back to work.

MacBook and computer repairs for screens, batteries, charging, no-power faults, liquid damage and board-level problems — all through the IPG repair network.

12-month parts warrantyWalk-ins welcomeBoard-level capability
MacBook and computer repair
Common repairs

From everyday faults to deeper problems.

Some computer faults are straightforward. Others need proper diagnosis before anyone can responsibly quote the repair. We explain that path first.

Screen & display

Broken displays, damaged panels and display-related faults on supported computers.

Battery replacement

Poor battery life, ageing batteries and battery-related shutdown problems.

Charging faults

Charging ports, USB-C issues, power-input faults and charging-circuit problems.

No power

Computers that won't start, unexpectedly shut down or show other power-related symptoms.

Liquid damage

Disassembly, cleaning and assessment of liquid-affected computers, with further work quoted separately.

Computer support

MacBook and Windows computers.

The repair path depends on the exact machine, fault and parts availability. We'll establish what you're dealing with before approved work begins.

MacBookSupported MacBook Air and MacBook Pro hardware repairs, from common parts to deeper faults.
Windows laptopsSupported laptop screen, battery, charging, hardware and power-related repairs.
No power & board faultsSpecialist diagnosis is available when a standard parts replacement isn't enough.
Data mattersIf the computer contains important data, tell us at intake so the repair path can take that into account.
How it works

Diagnose first. Repair second.

We don't turn a diagnosis into an open-ended repair. If the job changes, we contact you before carrying out additional work.

01

Bring it in or book

Walk in to any open IPG store, or book ahead for faster intake.

02

Quote or assess

Obvious faults may be quoted directly. Diagnosis requiring disassembly has an $89 assessment fee, explained first.

03

Approve the repair

If you proceed after a paid standard assessment, the $89 assessment is credited toward the approved repair.

04

Repair & test

We complete the approved work, test appropriately and contact you when the computer is ready.

Deeper repair capability

Not every computer fault needs a new machine.

Charging circuitry, no-power faults, liquid damage and board-level problems can require deeper diagnosis. That's part of the repair network, not an afterthought.

Specialist workflowIf the job needs the best-equipped technician, we manage the internal transfer.
Quote changesWe contact you before carrying out additional approved work.
Your dataWe only access what is reasonably necessary to test or complete the agreed repair.
Data & privacy

Your files aren't our business.

Access is limited to what is reasonably necessary for testing or completing the agreed repair. Where possible, back up important data before handing over the computer.

Will you need my password?

Sometimes, when it's reasonably necessary for comprehensive testing. We don't routinely browse personal content.

Should I back up first?

Yes, where possible. We take reasonable care, but customers remain responsible for maintaining a backup of important data.

What if the computer won't start?

Tell us if the data is particularly important. No-power repair and data-recovery pathways can be considered according to the fault.

What if repair isn't economical?

We'll explain the findings and available options so you can decide whether further work makes sense.

Five stores. One network.

Start at your local store.

Check each store’s current opening hours before visiting. Temporary closures and special hours are shown on our location pages.

MacBook & computer FAQ

Before you hand it over.

Useful things to know before a computer repair.

Do you only repair Apple computers?

No. We repair supported MacBook and Windows computers. The available repair path depends on the machine and fault.

Do you repair computers that won't turn on?

Yes. No-power faults can be assessed, including cases that require board-level diagnosis.

Do you repair liquid-damaged computers?

Yes. Liquid-damage assessment is $89 and is non-refundable. Further parts or repair work is quoted separately.

Do I need to book?

No. Walk-ins are welcome at open stores. Booking can make intake faster.

Ready when you are

Need your computer repaired?

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