No power
Devices that are completely dead, fail to boot or show abnormal power behaviour.
Specialist board-level repair
When the fault
goes deeper.
Microsoldering and component-level diagnosis for devices that need more than a screen, battery or charging-port replacement.
Microscope diagnosticsComponent-level repairInternal specialist network
Board-level faults
Repair the fault, not just the symptom.
Board-level work begins with diagnosis. The aim is to establish what has actually failed before deciding whether component-level repair is appropriate.
Charging circuitry
Faults that remain after the port, cable or obvious charging components have been ruled out.
Liquid & corrosion
Board inspection and repair pathways where liquid exposure has damaged circuitry or components.
Short circuits
Diagnosis of abnormal current draw, shorted power rails and component-level electrical faults.
Intermittent faults
Complex faults that appear only under particular power, charging, thermal or operating conditions.
Damaged board components
Component, connector and circuit-level faults assessed for a viable repair path.
Across the repair network
Board repair isn't limited to phones.
Specialist work can apply across multiple device categories. You can still start at your local IPG store; we handle the internal workflow when specialist equipment is required.
How it works
Diagnosis before microsoldering.
Board-level repair is not an open-ended parts exercise. We establish the fault, explain the next step and seek approval before additional work.
Start at any open store
Bring the device to your local IPG store. You don't need to find the specialist yourself.
Initial assessment
We document the symptoms and establish whether specialist board-level diagnosis is appropriate.
Diagnose & quote
Board-level jobs are assessed according to the fault. If the repair path changes, we contact you before additional work.
Repair & test
Approved component-level work is completed and the device is tested appropriately before return.
What makes it different
Some faults need more than parts swapping.
Microsoldering uses specialist diagnostic equipment and component-level repair techniques to investigate faults that ordinary module replacement cannot resolve.
Microscope diagnosticsBoard inspection and component-level work under magnification where appropriate.
Electrical diagnosisPower behaviour and circuit faults are investigated rather than guessed from symptoms alone.
Clear approvalWe contact you before carrying out additional work beyond the agreed repair path.
Assessment & outcomes
Not every board should be repaired.
Severe physical damage, corrosion or multiple failures can make a board uneconomical or technically unsuitable to repair. A proper diagnosis helps establish that before unnecessary work continues.
What if the repair isn't viable?
We'll explain the findings and available options. An unsuccessful diagnostic or repair pathway may still attract the applicable assessment charge.
Is board repair priced by the hour?
No public hourly method is used for these repairs. The repair pathway is quoted according to the device, fault and work required.
Can board repair help recover data?
Sometimes the repair objective is to make a device functional enough to access important data. Data-recovery cases are assessed individually.
Do you guarantee board repair will work?
No. Complex board faults can have uncertain outcomes. We explain the diagnostic and repair pathway before proceeding.
Five stores. One network.
Start local. We handle the specialist work.
Check each store’s current opening hours before visiting. Temporary closures and special hours are shown on our location pages.
Board repair FAQ
Before specialist diagnosis.
Useful things to know when a device may need component-level repair.
What is microsoldering?
It is component-level electronic repair performed on the device's circuit board using specialist magnification, soldering and diagnostic equipment.
Do I need to know if my device needs it?
No. Bring the device in with the symptoms. We'll establish whether ordinary repair or specialist board-level diagnosis is the appropriate path.
Can I drop a board-level job at any store?
Yes. Any advertised repair can start at an open IPG store. Specialist work can be transferred internally when required.
What if important data is on the device?
Tell us at intake. Data-critical cases can require a different objective and are assessed individually.