Internal liquid exposure
Disassembly and inspection help establish where liquid has travelled and what has been affected.
Liquid & water damage
Wet device?
Don't guess.
Liquid damage can affect far more than the part that first appears faulty. We open, inspect and assess the device before recommending the next step.
$89 liquid assessmentInternal inspection & cleaningBoard-level capability
Just happened?
Power it down if you safely can.
Avoid repeatedly powering or charging a liquid-affected device to see whether it still works. Bring it in for assessment, particularly when the data is important.
What liquid can affect
The visible symptom may only be the start.
Moisture and corrosion can affect connectors, power circuits, displays, charging systems and board components. That's why liquid-damage work starts with inspection rather than a guessed parts list.
Corrosion
Corrosion can create intermittent or progressive faults even when the device initially appears to work.
No power
Liquid-affected devices that no longer boot may require electrical and board-level diagnosis.
Charging faults
Ports, connectors and charging circuitry can all be affected by moisture or corrosion.
Display & hardware faults
Displays, cameras, sensors and other components can develop faults following liquid exposure.
Board-level damage
Where appropriate, microsoldering and component-level repair can form part of the repair pathway.
Explore board-level repair →Liquid assessment
What the $89 covers.
The liquid-damage assessment is non-refundable. It covers disassembly, cleaning and basic soldering where appropriate to establish the device's condition and the next repair step.
How it works
Inspect first. Then decide.
Liquid damage can be unpredictable, so the first job is to establish what the device actually needs.
Bring it in
Any advertised liquid-damage job can start at an open IPG store.
$89 assessment
The non-refundable liquid assessment covers the initial disassembly, cleaning and basic soldering where appropriate.
We report the findings
If further parts or repair work are required, we contact you and explain the options before proceeding.
You decide
Further work only proceeds once the repair path and additional cost have been approved.
Realistic expectations
Liquid damage can have secondary faults.
Water resistance is not a guarantee against internal damage, and a liquid-affected device can have more than one failure. The assessment is designed to uncover as much of that as reasonably possible before further repair.
No guaranteed outcomeSevere corrosion or board damage can make a device uneconomical or technically unsuitable to repair.
Further work is separateReplacement parts and additional repair work are quoted after the initial assessment.
Data can change the objectiveIf important data is the priority, tell us at intake so that can be considered in the repair pathway.
Liquid damage FAQ
Before you bring it in.
A few important things to know about liquid-damaged electronics.
Is the $89 refundable if it can't be repaired?
No. The $89 liquid-damage assessment is non-refundable because the disassembly, cleaning and assessment work has already been carried out.
Does $89 include all repairs?
No. Further parts or repair work are quoted separately once the device has been assessed.
What if my data is more important than the device?
Tell us at intake. The objective can then be considered as a data-recovery case rather than simply returning the device to normal use.
Can liquid damage cause problems later?
Yes. Corrosion and secondary faults can develop after the original exposure, which is one reason liquid-damaged devices require careful assessment.
Five stores. One network.
Bring it to your local store.
Any advertised liquid-damage repair can start at an open IPG store. Specialist work is handled internally. Geelong West is currently temporarily closed.